When you look up "Amtrak Norfolk" on the Internet, the top page suggests catching a curbside bus at the corner of East Virginia Beach Blvd. and Monticello Avenue.
There, Amtrak's Norfolk page informs you, a rider will find "no shelter." Passengers will also find "No Enclosed Waiting Area, No Restrooms, No ATM, No Ticket Office, No Lounge, No Elevator, No Quik-Trak kiosk, No Payphone, No Wi-Fi." Continued